Resident Testimonials

Nakisha was wonderful! She had the answers to all of our questions and was very charismatic and friendly. Highly recommended touring with her if interested!

Sophie G.

May 26, 2026

Roz was a great guide for touring the property! She was extremely knowledgeable about the property and she was great with answering all of my questions! I hope to call this place home one day!

Kristina C.

May 7, 2026

Sometimes when complexes switch companies it can become a negative experience, but LaTarsa at Haven 8181 has been wonderful and has made it a positive one. Questions are always answered, property/amenities are always maintained, staff is super friendly, updates are always sent in advance, and the living experience makes you feel at home. I would highly recommend Haven 8181 for anyone looking to move to Jacksonville or looking for a new complex locally.

Kim B.

May 5, 2026

We can only say that on our visit to this property last week with Roz was a delight. She let us feel at ease and was very helpful and professional. Being that we are presently out of the state but planning on moving down in a couple of months she gave us hope not only for the eventual move but beyond that. We hope to move to Haven 8181 within the next couple of months.

Kwang K.

May 2, 2026

Makenna was incredible to work with! She made everything smooth, easy, stress-free, and actually enjoyable. She really listened to what I wanted. I’m so grateful for her help and would absolutely recommend her to anyone Thank you for everything, amazing work!

Sydnie P.

Apr 30, 2026

Great tour- clean space, nice layout, and friendly staff. Very positive impression. Makenna was my tour guide.

Julia A.

Apr 21, 2026

The office staff and maintenance team are outstanding. They handle every work request professionally and in a timely manner. The property is always clean and well maintained, and the residents are consistently courteous and friendly. I highly recommend this community to anyone looking for a great place to call home.

Antwyne H.

Mar 3, 2026

Amazing staff and maintenance team!

Jason H.

Mar 3, 2026

My experience has been by far the best. I cannot say enough amazing things about HAVEN 8181! From the moment I stepped onto the property, I felt welcomed and valued. The community is beautifully maintained, peaceful, and truly feels like home. The amenities are well-kept, the grounds are clean, and the atmosphere is both upscale and comfortable. LaTarsa is absolutely exceptional. She is professional, attentive, and genuinely cares about the residents. Her communication is clear and timely, and she goes above and beyond to make sure everything runs smoothly. It’s rare to find a manager who combines efficiency with such warmth and integrity.

Za'Maria B.

Mar 2, 2026

I would rate this property 5 stars! The property very nice and the grounds are well-kept. I am also loving the new management, they are beyond helpful, patient and knowledgeable. Keep up the amazing work!

Sharee H.

Mar 1, 2026

This is the best experience I have had in a decade —thank you McKenna and team I cannot wait to experience all the kindness and serenity of this lovely haven🤗😍🌞🙏

Catherine A.

Feb 17, 2026

I recently had a tour with Makenna, and I have to say, it was one of the best tours I've had in Jacksonville so far. From the moment I arrived... made the entire experience feel very welcoming. Makenna was incredibly friendly, approachable, and made me feel comfortable throughout the tour. She took the time to answer all my questions and even shared some upcoming events happening around the city, which was a nice touch. The complex itself was well-maintained and looked fantastic. Overall, I truly appreciated the hospitality and professionalism, and I want to thank Makenna for making me feel like a tenant, even though I may need to find a place closer to my work. Highly recommend!

joedawgs1

Feb 16, 2026

I just wanted to take a moment to share my experience at Haven 8181. Many people that give reviews only give bad reviews, but I want to give them a great review. I went in for a tour and it was just so pleasant the people were so helpful and understanding for my situation and I just enjoyed all the staff members they all came out to greet me and the tour was just so inviting. I went on tours with many communities on AC Skinner and there were so many rude staff members at other properties that I didn’t want to lease anywhere else. My tour was superb and it made me apply and I can’t wait to move in.

Tasha B.

Feb 3, 2026

Just moved in and I feel so at home here! Staff is great, super responsive and my move in was so hassle free I thought I’d be stressed but they had everything lined up for me all I had to do was pick up keys!

Brittany L.

Jan 31, 2026

Excellent experience. I love it here!

Regina B.

Jan 3, 2026

We've lived at Haven for two months now and absolutely love it! The community is beautiful, we’re obsessed with our apartment, and the office team has been nothing short of amazing. Huge shoutout to Kaysey for helping us through the move-in process — she was so kind, knowledgeable, and truly the best to work with. My family and I are so happy to call this place home!

Ebony R.

Sep 5, 2025